In the hospitality industry, exceptional guest experiences are the cornerstone of success. From smooth check-ins to uninterrupted online access, modern travelers expect seamless digital connectivity as part of their stay. For Mövenpick Hotel Mactan Island Cebu, providing world-class service goes beyond luxury accommodations—it includes fast, reliable internet that keeps guests connected at all times.
Delivering More Than Just Connectivity
When Mövenpick first explored internet service providers in Cebu, they sought more than just speed—they needed a partner that could offer stability, reliability, and responsive support. Leo Escarro, IT Manager of Mövenpick Hotel Mactan Island Cebu, was among the first to trust RISE.
“Ever since RISE was new to Cebu, I was one of the few who trusted their service,” shares Escarro. “RISE not only provides us with fast and stable internet connectivity, but having RISE in Mövenpick doesn’t just give IT peace of mind—it also gives our guests the best browsing experience.”
In a hotel setting, internet connectivity influences everything from guest satisfaction to operational efficiency. Whether it’s business travelers needing uninterrupted access for virtual meetings, families streaming entertainment, or hotel staff managing digital systems, a stable and fast connection ensures seamless experiences across the board.
Support That Goes Beyond Expectations
For hotels, downtime is not an option. When connectivity issues arise, swift and proactive support makes all the difference. Escarro has experienced firsthand how RISE stands out from traditional ISPs.
“RISE has proven that they’re exceptional in terms of support within the industry. What I really love about RISE is their proactive approach and highly responsive hotline.”
A hotel’s internet infrastructure must be scalable to accommodate fluctuating demand, especially during peak seasons. Having a provider that not only ensures reliability but also anticipates potential issues is a game-changer for IT teams managing complex networks in a hospitality environment.
Flexible Solutions for a Dynamic Industry
Beyond speed and stability, one of the most valuable aspects of RISE’s service is its flexibility in addressing the hotel’s evolving needs.
“Aside from having very stable connectivity, the professional men and women behind RISE operations make a huge difference,” Escarro adds. “If we need to boost our internet speed on busy days, RISE is just a phone call away. They are very generous with their boost offerings.”
This level of adaptability is crucial for hotels that experience varying levels of occupancy and event-driven demand. Whether it’s a high-profile conference, a fully booked weekend, or a major international event, Mövenpick can confidently rely on RISE to scale their internet needs without the hassle of long wait times or rigid service limitations.
Conclusion
In today’s digital-driven hospitality landscape, guest connectivity is as essential as a comfortable bed or exceptional service. Mövenpick Hotel Mactan Island Cebu, with the expertise of Leo Escarro, IT Manager, has found a reliable partner in RISE—ensuring uninterrupted access, proactive support, and scalable solutions that elevate both guest satisfaction and operational efficiency.
For hotels looking to enhance their digital infrastructure, RISE isn’t just an internet provider—it’s a hospitality partner dedicated to delivering seamless, high-performance connectivity that keeps both guests and operations running smoothly.
