Reliable internet connectivity is crucial for businesses that depend on seamless operations and exceptional customer service. RBC Cable, a leading telecommunications provider in the Philippines, understands this well. With the support of RISE Wholesale Services, they’ve been able to enhance their network reliability, boost productivity, and deliver better services to their customers.
Boosting Network Performance and Productivity
For RBC Cable, ensuring that their network operates efficiently is a top priority. That’s where RISE Wholesale Services comes in. “RISE Wholesale has greatly improved our network reliability, boosted our productivity, and enabled us to serve our customers better and faster,” says Emman Kris Juan, NOC (Network Operations Center) Manager at RBC Cable.
By partnering with RISE, RBC Cable has secured high-quality wholesale connectivity, enabling them to maintain optimal performance and ensure that their subscribers experience seamless and uninterrupted internet access.
Fast Response When It Matters Most
Network issues can disrupt business operations, causing inconvenience for both service providers and end-users. RBC Cable experienced this firsthand when it encountered a major link degradation issue—a problem that could have resulted in significant downtime. Fortunately, RISE Wholesale Services acted swiftly.
“RISE Wholesale’s team quickly isolated the fault and coordinated repairs, helping us restore full network performance with minimal service interruption,” Emman Kris shares.
This level of proactive support and technical expertise ensured that RBC Cable could continue delivering top-tier service without prolonged disruptions—a key factor in maintaining customer satisfaction.
A Better Experience for Subscribers
Beyond supporting RBC Cable’s internal operations, RISE Wholesale Services also enhances the end-user experience. Faster response times, lower latency, and consistent network stability are just some of the benefits RBC Cable’s subscribers now enjoy.
“Our subscribers now benefit from faster response times, lower latency, and overall improved service performance thanks to the stability provided by RISE,” Emman Kris explains.
For businesses that rely on smooth internet connectivity—whether for video conferencing, data transfers, or day-to-day office tasks—these improvements make a significant difference.
Reliable Partnership and Proactive Support
Maintaining an efficient network requires more than just infrastructure—it demands a trusted partner that provides reliable support and expertise. For RBC Cable, RISE Wholesale Services has been that partner.
“We appreciate RISE Wholesale’s fast support and proactive communication, which are critical to maintaining our network operations,” says Emman Kris.
With a commitment to quick response times and seamless coordination, RISE Wholesale continues to play a crucial role in RBC Cable’s ability to provide high-quality connectivity solutions.
Conclusion
For businesses that require stable and efficient internet connectivity, RISE Wholesale Services is proving to be an invaluable partner. RBC Cable’s experience underscores the importance of reliable network solutions—not just for operational efficiency but also for ensuring that customers receive the best possible service.
